All Platinum motorbikes recalled in Phuket

The owners of all Platinum motorbikes have had their vehicles recalled says Phuket's Platinum Motor Dealership. The recall has been initiated because Platinum Motor Sales Co Ltd, which imports the products from China, has failed to supply adequate amounts of spare parts and several aspects of the motorbikes have been increasingly viewed as below acceptable standards, said Parinya Chaisorn, Platinum Dealer for Phuket and Ranong. He explained that he had spent over 2 million baht setting up his showroom and that the bikes were incredibly popular with his dealership making the best sales of all Platinum outlets in Thailand selling 400 bikes in just two months.

"I estimated that I would have sold at least 2,000 motorbikes this year alone but problems started to arise. One customer alone brought his bike back to get fixed at least ten times. We ended up having to buy spare parts from Honda to be able to make repairs or sometimes just replace the entire bike. I had to employ 8 technicians to deal with all the problems. At one point we were getting 30 to 40 motorbikes brought in to be fixed everyday. It was a haunting moment for me every time I heard the sound of a motorbike."

Despite having spent such large amounts of money on the business K.Parinya, who also operates Andaman Jacuzzi (Thailand) Co Ltd, his focus has remained on maintaining his good business reputation.

"Platinum is only one of my businesses. My main business is selling luxury products to an exclusive market. As a goodwill gesture to all my Platinum customers I am willing to return all monies paid for these bikes. My customers have all praised me for my honesty and I may consider investing in other brands of motorbikes but only if I can guarantee that my customers will get an acceptable standard of quality."

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