Hello Paul,
First Sym scooters are not made in Thailand, and we have in Thailand a limited amount of models available. I do not know the Sym Firenze 300 scooter, and therefore I can tell you with confident that the model is not known in Thailand. Which will make it difficult to obtain parts in the Thai market.
A quick overview of the models that are sold in Thailand, are the Sym Maxsym 400i and 600i, the Joyride 300i and the GTS 300i EVO … plus some around 125cc models…
You can try to contact the Thai Sym distributor by email but you not get your hopes up to much…
A cursory look suggests that a Firenza might be another name for a GT300i given the upturned turn signal glass.
Looking for the lower front cowl for a 2012 Firenze 300 i Hard to find here in Australia and I will be in Pattaya Monday 25. Wondering if any Sym dealers might stock body parts. Does'nt hurt to ask